|
Our Services
INFINITT takes pride in its exceptional service. From contract signing and pre-implementation planning through system ‘Go-live’ and post-implementation support, INFINITT works closely with your staff to tailor the system to your site and workflow requirements.
INFINITT has the most flexible HL7 Gateway in the industry, enabling our system to interface with any vendor’s HL7-compliant RIS, HIS, Practice Management, billing system or EMR.
User and Administrator training is provided either onsite or at INFINITT headquarters in Phillipsburg, NJ. Service Agreements are determined on a customer-by-customer basis, and typically include:
- Software Maintenance, new software releases and
enhancements
- Automated Monitoring of System Infrastructure
- Troubleshooting & Prevention
- Remote Troubleshooting, accessed through
Customer Service
Infinitt’s service hours are M-F, 8:30 AM to 5 PM Eastern Time. Extended hours and/or service term can be tailored to the needs of the customer. |
|
|
The INFINITT system is based on proven technologies implemented in over 1,500 medical institutions in 14 countries. INFINITT has expanded its worldwide presence by establishing joint ventures in four strategic regions: Japan, China, Taiwan, and the US.
INFINITT North America works in cooperation with global representatives in pursuit of the same goal -- reaching a wider customer base with market-leading technologies.
> Learn about our service areas |
|
|
